Privacy Policy

1. What we collect

We collect only the information we need to provide services, communicate effectively, and improve our offering. Categories of data we may collect include:

• Contact & identity: full name, email address, phone number, job title and business name.
• Business & service information: marketing goals, brand assets you provide (logos, images, copy), project brief details and feedback.
• Usage & technical: IP address, browser type, device, pages and features used, referrer and time on site (collected automatically).

2. How we use your information

We use personal information for the following lawful purposes:

• To deliver branding and digital marketing services and manage projects.
• To communicate about bookings, proposals, invoices and project updates.
• To send newsletters, educational content or promotions when you have opted in.
• To improve our website, services and announce important changes to terms or policies.

We do not sell your personal information to third parties.

3. Legal basis & consent

Where applicable, we rely on your consent, our contractual need to provide services, or our legitimate interest in operating and improving our business. You may withdraw consent for marketing at any time (see contact section).

4. Cookies & tracking

We use cookies and similar technologies for analytics, functionality and performance. Most browsers allow you to disable cookies — note disabling may affect site features. Third-party tools (e.g., analytics or booking widgets) may set their own cookies; consult their privacy notices for details.

5. Sharing & third parties

We share data only to the extent necessary to provide services or comply with law. Typical recipients include:

• Service providers we use to operate (e.g., hosting, email, calendar and design platforms such as Google Workspace, booking tools and cloud storage).
• Professional partners who assist on a specific project — only with your consent or where necessary to fulfil a contract.
• When required by law or legal process.

We require third-party vendors to implement reasonable security measures and to use personal information only to provide their services to us.

6. Storage & security

We store information on secure servers and use administrative, technical and physical safeguards to protect data. No internet transmission can be guaranteed 100% secure — please consider this when sharing highly sensitive information.

7. Data retention

We retain personal data for as long as required to provide services, comply with legal obligations, resolve disputes and enforce agreements. When data is no longer required, we securely delete or anonymise it.

8. Your rights

Depending on applicable law, you may have rights including:

• Access the personal information we hold about you.
• Request correction, portability or deletion of your data.
• Withdraw consent or object to certain processing.
• Lodge a complaint with a data protection authority if you believe your rights are not respected.

To exercise any right, contact us at hello@laurentumbright.co.za. We will verify requests to protect privacy and security before responding.

9. International transfers

Some service providers we use may store or process data outside South Africa. When this occurs, we ensure appropriate safeguards (standard contractual clauses, access controls) are in place to protect personal data.

10. Children

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child under 13 has provided information, contact us and we will remove it.

11. External links

Our site may link to third-party websites (social platforms, booking tools). We are not responsible for their privacy practices — review their privacy policies before providing personal information.

12. Contact & requests

For privacy requests or questions, contact:

If you prefer, claim a Free Brand Boost or schedule a call: Book a Free Brand Boost.

13. Changes to this policy

We may update this policy occasionally. We will post the revised policy on this page with a new "last updated" date. For material changes we will provide more prominent notice.